Analytics6 min read

Understanding your analytics dashboard

What scans, taps, and clicks mean, how to read the breakdowns, and how to turn the data into decisions.

Your analytics turn QR codes, links, and cards from a guess into a feedback loop. This guide explains what each metric means and how to act on it.

The core metrics

  • Scans — how many times a QR code was scanned.
  • Clicks — how many times a short link was followed.
  • Taps / opens — how many times a digital card was opened.

Each of these is an "interest" event: someone chose to engage. They are the top of your funnel.

The breakdowns

For each metric you can usually see:

  • Over time — spot the spikes. A jump tells you a placement or post is working; a flat line tells you it is not being seen.
  • By device — almost all scans are mobile, which is a reminder to design mobile-first.
  • By location — approximate region, useful for understanding where your audience is.
  • By referrer (for links) — where the click came from.

Turning numbers into decisions

Data only matters if it changes what you do. A few patterns to look for:

  1. Compare placements. If you gave each poster or channel its own code (which you should), the breakdown shows which one carries the campaign. Spend more there.
  2. Watch the time curve. Scans that spike then die suggest a one-off audience; a steady trickle suggests an evergreen placement.
  3. Mind the gap between interest and outcome. A high scan count with few conversions usually means the landing page, not the code, is the problem.

Connecting offline to online

Scan and click counts tell you about the offline action. To see what happened after the click — sign-ups, sales — tag your destinations with UTM parameters and read them in your website analytics tool. The full method is in tracking offline marketing with UTM links.

A weekly habit

Spend ten minutes a week scanning your top codes and cards. Note what changed, form one hypothesis, and test it. That simple loop is how good campaigns compound.

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